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Google Buys Motorola: The Most Expensive Corporate R&D Experiment of All Time?
Oct 03, 2011Google’s $12.5 billion acquisition of Motorola Mobility in August was the biggest—and perhaps the most surprising—purchase the company has made in its short history. Motorola’s large...
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Mobile Commerce: Jockeying to Create Value?
Oct 07, 2011Mobile commerce (mCommerce), also referred to as Mobile Money, is an umbrella term for a broad set of technologies and functionalities that are enabled through the mobile phone1 and have...
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Consumerisation of IT: The Mobile Operator Challenge
Nov 30, 2011The current trend of consumer technology entering the workplace presents major challenges for mobile operators as well as their business customers. How can operators maintain lucrative...
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What Does the Future Hold for the MVNO Market?
Jan 11, 2012Now more than ever, operators are placing an increasing emphasis on MVNO as new MVNOs are rapidly rolling out and existing MVNOs are expanding their services to include billing, marketing...
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2011 Year-End Thoughts on the US and Global Communications & Media Industries
Feb 01, 2012In December 2010, CSMG made 10 predictions for 2011. See how we did. For 2012, no single theme encapsulates our predictions, though many of our views center on applications and mobile...
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MENA: The Next Growth Market for MVNO?
Apr 25, 2012The emergence of MVNO in the Middle East & North Africa has been slow in comparison to Western Europe and other global markets. However, recent regulatory developments in key markets...
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Vendor Owned Networks: Is network ownership the next step for network vendors?
May 29, 2012Twenty five years or so ago, the value chain in the telecoms industry was simple and straightforward. Telecoms vendors manufactured network equipment for vertically integrated operators...
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Widespread Cloud Adoption: What's Taking So Long?
Jun 18, 2012An overview of the ongoing barriers to cloud computing adoption and ways in which vendors are trying to addressing them.By Graham Neray and Susan Simmons...
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Service Assurance at the Time of IPv6 Transition
Jun 29, 2012Maintaining user experience while replacing carrier protocolsIn this article we will present a view on how early assumptions about the network's role and its objectives, coupled with...
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System Selection: Six Top Tips for a Happy Process (and a Good Result)
Jul 25, 2012A key factor dictating a telco's ability to evolve and compete in a fast moving market place is its OSS/BSS capability.A key factor dictating a telco's ability to evolve and compete in a...
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Data Monetization: Leveraging Subscriber Data to Create New Opportunities
Aug 01, 2012By Mike Greening, Martin Hall and Susannah HawkinsDownload the full report. N/A read more
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Big Data: Where Is the Real Opportunity?
Aug 13, 2012Who needs Big Data? What benefits can organisations realistically achieve? What else is required for success?By Susan Simmons, Susannah Hawkins and Tim HealMuch has been said about the...
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Apple TV: Evolution or Revolution?
Aug 16, 2012CSMG analyses the key elements of today’s TV consumption model to explore the implications of Apple TV for the telecoms and TV industries.By Ed Naef, Michael Dargue and Martin...
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Online Infringement of Copyright and the UK’s Digital Economy Act 2010 – The...
Aug 24, 2012Cartesian examines the implications of the Digital Economy Act 2010, Ofcom's efforts to reduce copyright infringement and the challenges it may present to service providers. by Jonathan...
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Data Management: The Key to Unlocking the Potential of Usage-Based Insurance
Aug 31, 2012The usage-based insurance market is poised to take off in the coming years. Insurers must think strategically about data management to be positioned for success.By Thor Kendall, Charles...
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Opportunities for Asian Service Providers in Foreign Markets
Oct 15, 2012With over 77 million Asian-born people living abroad, CSMG considers the opportunity for Asian MNOs to serve these overseas communities.By Michael Dargue and William WadsworthMVNO and OTT...
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Reprogrammable SIMs: Technology, Evolution and Implications
Oct 26, 2012CSMG study for Ofcom investigating the evolution of SIM technology and assessing the potential implications of reprogrammable SIMs for the mobile ecosystem.In this report, CSMG provides...
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Horizontal Assurance: A new approach to subscriber assurance
Nov 09, 2012In this article, we explore a complementary approach which avoids the overheads of extracting and reconciling (in some cases) hundreds of millions of data points, yet still achieve the...
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New Models for Mobile Device Financing
Nov 26, 2012With subsidy pressures on MNOs becoming unbearable, CSMG believes players in this space should carefully evaluate alternative device leasing and financing options.By Susan Simmons, Raj...
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MVNO in Africa: Landscape, Challenges and Opportunities
Jan 21, 2013MVNOs have had mixed success around the globe. The MVNO market is still nascent in Africa, yet some new MVNOs have launched with a degree of success.MVNOs have had mixed success around the...
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Postal Operators: Delivering Success through Telecom Strategies
Jan 23, 2013What are the opportunities for postal operators in telecoms? CSMG reviews recent operator strategies and discusses the key considerations for success.By Mike Greening, Michael Dargue,...
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Fixed Term Contracts – Price Change Regulation Recommendations
Feb 07, 2013Explores Ofcom’s options on price rises for consumers in fixed term contracts and looks at potential impact on the management processes and consumer experience.Many consumers obtain...
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Over the Top: Operator Threat and Opportunity
Feb 25, 2013CSMG reviews recent operator activity in over-the-top communications. What opportunities exist in fixed and mobile? Which strategies should be considered?By Michael Dargue and William...
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MVNO 2.0: The Resurgence of MVNOs in the US
Mar 22, 2013A new wave of MVNOs with innovative business models is launching in the US. CSMG discusses the merits, drawbacks, and likely future of these MVNOs.By Charles Crandon and Eric HolzhauerA new...
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Wholesale Charging: Meeting the Needs of Mobile Data
Apr 04, 2013CSMG considers the future of mobile wholesale charging: What alternatives exist to traditional usage-based models? Could capacity-based charging improve return on network investment?By...
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The Future of Customer Data Monetisation
Apr 08, 2013CSMG explores the future of customer data monetization for mobile operators, from advertising, to sophisticated customer engagement and adjacent revenue growth.By Mike Greening and Tim...
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Facebook Home: So… What?
Apr 18, 2013Facebook Home represents the next step in Facebook’s mobile strategy. CSMG considers the implications both for Facebook and the broader mobile ecosystem.By Sean McDevitt and Lilia...
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M2M Analytics: A New Wave of Innovation
May 15, 2013CSMG explores the future of analytics driven M2M including the drivers of growth, the potential ecosystem that may address the market and the significance for MNOs.By Susan Simmons and...
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New EU VAT Rule for B2C E-Services: Impact on Service Providers
Apr 10, 2013Beginning 1st January 2015, providers of Business to Consumer (B2C) e-services in the European Union will be required to apply the Value Added Tax (VAT) rate according to the country of...
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Identity in the Internet Age
Sep 26, 2013CSMG assesses the current state of identity management and outlines the opportunity for trusted service providers such as MNOs, financial institutions and governments to act as "digital...
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